November 8, 2019
A local bank that has had a long standing relationship in the Des Moines community had a mixed bag of office technology. There were a lot of older MFPs and desktop printers spread out throughout the organization that didn’t have maintenance agreements, which meant excess toners sitting around on desks, huge costs associated with the toner and labor, and surprise maintenance bills due to the outdated technology.
Ryan Fry was able to help them out with performing an in depth print study, allowing him to identify the problem machines. After multiple meetings with VP’s to negotiate a consolidated agreement for several years with a flat cost per page, Ryan then met with the in-house technology team, and was able to clearly identify their goals and start planning how they would implement the new equipment and process changes.
Thanks to Kyocera’s similar drivers across the full product line, we were able to successfully install the equipment and train end-user employees at all branches in a 3 day period. They now enjoy updated technology with Copy Systems as a single support provider, which includes automatic toner orders and service reporting back to our technicians through Kyocera’s Fleet Service.
Before the evaluation and implementation of the technology upgrade, the bank was spending $1,779.94 a month on just toner, after the upgrade, they are spending $709.96 on lease costs and $754.79 on maintenance costs, which covers their average volume based off the print study, saving them a total of $315.19 a month.