Managed Print
Our printSMART program helps you manage your printing in a smart and fiscally responsible function for your organization.
Managed IT
Our netSMART program helps you manage your technology proactively and keep your business secure from cyber attacks.
Water Purifcation
Provide your office with clean, filtered drinking water with our pureSMART water purification systems.
Document Storage & Retrieval
With fileSMART, launch into a new level of efficiency and productivity with document management and workflow automation.
Mailing & Shipping
With mailSMART, connect with your customers with innovative mailing and shipping solutions. Send and receive digital documents, physical mail, and packages.
Our Solutions
Copy Systems, Inc. Is the SMART choice for your office technology needs.
MANAGED
PRINT
Take control of your printing and copying.
Managed IT
Get professional help managing your IT needs.
Document Storage/ Retrieval
Discover an easier way to manage your documents.
Mailing & Shipping
Streamline your mailing and shipping processes.
Water Purification Systems
Enjoy a cleaner, fresher, and smarter way to hydrate.
The CSI Experience
We help customers be their best. Committed to the maximum uptime of your equipment, we work alongside you to find your perfect solution.
Postage Meters
Parcel Lockers
Multifunction Printers & Shredders
Business Process Optimization
Document Management
Water Filtration Systems
Managed IT Services
Hosted Voice & Phone Systems
Managed Cybersecurity
Cloud Solutions
Business Continuity &
Disaster Recovery
Managed Print Solutions
Folder & Inserter Machines
Our Service Promise
At Copy Systems, Inc, our clients come first. We promise to listen to, understand, and assess your needs in a timely manner, being respectful of your time, employees, and resources. We also promise to continuously help you push your business forward by informing you of the most current and relative technology available.
IMMEDIATE SUPPORT RESPONSE
If you call with an issue, CSI help desk support will help you live, or return your call within an hour. If on-site support is needed, we will send one of our factory-certified technicians.
EQUIPMENT REPLACEMENT
If we cannot fix a copy/print/scan device in a timely manner or while onsite, we will loan a replacement of the same capacity until yours is fixed, at no charge*
*subject to availability of high volume consoles.
PROJECT COMPLETETION
GUARANTEE
In the event of a machine being down and an impending deadline, CSI will complete the print projects that you need
CUSTOMER SATISFACTION
If you are dissatisfied with a machine you leased or purchased through us, please call us at 515-262-2100. If the issue is not resolved within an agreed upon timeframe, we will replace it like for like.
Our Story
Founded in a West Des Moines garage in 1972 by William E. Paterson, Copy Systems, Inc. has grown into a family-owned company run by his children, Troy and Michelle. From day one, our mission has been simple: put people first—both our customers and our employees.
We believe in exceeding expectations, building lasting careers, and creating an environment where everyone can thrive and grow. Our commitment to quality service is backed by a team empowered to go above and beyond.
At Copy Systems, every customer is valued, every employee is supported, and going the extra mile is just part of who we are.
Our Core Values
C
Commitment to the long-term success of our customers, our people, and our business
S
Service to the customer above all else
I
Integrity in all our relationships
Our Locations
Des Moines
920 E 21st St
Des Moines, IA 50317
P. (800) 532-1565
F. (515) 261-3669
CORALVILLE
2658 Crosspark Rd Ste 200
Coralville, IA 52241
P. (800) 247-1677
DUBUQUE
93220 Dodge St Ste 101
Dubuque, IA 52003
P. (800) 747-8973
IOWA FALLS
418 Washington Ave
Iowa Falls, IA 50126
P. (641) 648-5025