Client Service Promise
We Promise to:
- Listen to, understand and assess your needs
- Be respectful of your time, employees, workspace and resources
- Communicate with you in a timely way to proactively meet your support needs
- Make you continually aware of current and relative technology that will enhance your business
Mission and Vision
Our mission and purpose is pleasing customers.
Our customers pay our wages. We will treat them right and keep them with us. We will continually provide quality office products and maintain superior service for our clients. We will provide ideas and concepts at a fair and reasonable charge that will enable our customers to be more competitive in their business environment.
We realize that we will never get a second chance to make a first impression. All of our employees develop lasting relationships with our customers, realizing that every action affects the way our company is perceived by the customer. We will provide an environment for our employees that encourages personal and professional growth. Our training will provide employees with the resources they need to enhance their talents and abilities individually and in teams.
We are committed to the community. We will promote and participate in neighborhood, civic, and educational projects that make our community a better place to live. We will support the six pillars of character, which are trustworthiness, respect, responsibility, fairness, caring and citizenship.
We will maintain a healthy business relationship with our manufacturers.
The profits earned today are the purchase of future growth for tomorrow. Each of our employees takes ownership of their performance
to achieve a financial return that ensures future growth and long-term stability.